Selection: Selected Mike Forbes and his Austin Dream Decks firm based on the following criteria:
3) Quality: given due diligence and referrals the probability of Austin Dream Decks delivering a high quality deck was high,
Thanks Mike! Josh & Eileen
Process: Received and met with three (3) reputable deck firms.
Goal: select an Austin deck firm to build two decks on the back of the house (one elevated ten feet from the ground and the second a platform deck on the ground with a cascading set of stairs between the two decks).
4) Cost: Mike was very competitive across the several bids we received
2) Relationship: listened, understood, and translated needs into a digital plan,
Highly recommend saving yourself time, energy, dollars, and peace of mind and select Mike Forbes/Austin Dream Decks for your project.
We had Austin Dream Decks replace our existing wood deck with an all-composite deck and add an arbor with polygal covering. Mike was great to work with. We truly wanted a custom touch for our deck and found these very special lighted glass panels to add to our rail. Without a moment's hesitation Mike agreed to do it; even when it turned out to be a lot more work to install them into the rail he didn't complain. The panels turned out wonderful and were exactly what we wanted in order to give our deck a custom look. Our kids love being out on the new deck and we look forward to many many years of enjoyment in our new outdoor space. Austin Dream Decks offers great quality workmanship on custom decks at a reasonable price.
1) Trust
5) Delivery: schedule was actually exceeeded in terms of days on the project
6) Final Experience: Mike and Austin Dream Deck experience was superb! They surpassed our expectations based on the criteria above. In addition to a high quality deck(s) being delivered Mike provided daily updates, email, pictures which was valued. The site was completely clean upon completion, the team was extremely efficient in their work planning/execution.
7) I read consumer reviews of builders, restaurants, etc. wondering if a review is a "plug" by a friend of the business - not the case here - our experience was just a superior experience in an industry (deck building / home improvement) that is not highly regulated and where trust needs to be the number one criteria.
Austin Home Remodeler is a US General Contractor based in Jonestown, Texas. Austin Home Remodeler is located at 18007 Gregg Bluff Rd, Jonestown, TX 78645, USA.
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